Reservation Handling
Books party size, date, time, and special requests against live availability.
Restaurants
Take every reservation without pulling anyone off the floor.
A phone host that handles reservations, takeout orders, and guest questions through the dinner rush, so your team stays with the guests in front of them.
24/7
Availability
100%
Peak-Hour Coverage
90 Sec
Avg Call Time
None
Staff Pulled Off Floor
Why This Matters
Between 5 and 9 PM nobody can pick up the phone. The host is seating, servers are slammed, the manager is in the weeds — and the line rings out. Every unanswered reservation call is a table that stays empty. A restaurant taking 40 calls a day and missing 30% of them during peak hours gives up roughly 12 covers a day; at an $80 average check that is $960 a day, or about $350K a year.
Takes reservations with party size, time, and special requests like patio, highchair, or birthday.
Answers hours, parking, dress code, allergen, and private dining questions from your FAQ.
Offers alternate times and waitlist spots instead of turning a full night into a lost guest.
~$350K
Annual Revenue At Risk
Workflow Modules
What Clanassist Handles For Restaurants
Guest FAQ
Answers hours, location, parking, dress code, and allergen questions instantly.
Takeout Order Capture
Routes phone takeout and delivery orders to the kitchen or your POS.
Waitlist Management
Adds callers to the waitlist and texts them the moment a table opens.
Private Events & Large Parties
Captures buyout and large party details for your events manager to follow up.
Confirmations & No-Show Reduction
Texts confirmations with your cancellation policy to protect covers.
Example Workflow: 6:15 PM Friday Reservation
A caller wants a table for four tomorrow at 7:30. ClanAssist checks availability, finds 7:30 full, and offers 7:00 or 8:15. The guest takes 8:15 and mentions a shellfish allergy. ClanAssist confirms the booking, flags the allergy for the kitchen, and texts a confirmation with the cancellation policy — in 90 seconds, with nobody pulled off the floor.
90 Sec
Total Call Time
To Kitchen
Allergy Flagged
0
Staff Interrupted
Fill The Tables You Are Currently Missing
See how ClanAssist handles reservations and guest calls through your busiest service.